Dev Karvat,Founder & CEO, Asego

In today's world of wanderlust and unpredictable circumstances, travelers seek more than just a one-size-fits-all travelers insurance policy. It is no surprise that the transformative dynamics in the travel insurance market are leading to an increase in demand for personalized coverage.

Bespoke solutions that meet specific requirements, such as those associated with adventure sports or business trips, besides long-lasting health and non-medical coverages like teleconsultation services and luggage coverage, are what travelers prioritize today. Increasing awareness of traveling, regulatory guidelines, and innovative products have led to significant growth opportunities in India’s travel insurance sector.

However, clients are confronted with the significant challenge of the disparity between conventional travel insurance offerings and the unique needs of individual travelers. Asego - a pioneer in global travel assistance and insurance, offering tailored solutions for diverse travel needs - ticks all the required boxes. With over two decades of industry leadership, the travel assistance and insurance giant ensures worldwide peace of mind and support for travelers.

Leading the Future of Travel Assistance

It all began in 2001 with the visionary launch of Asego's Travel Assistance Services, setting the stage for a transformative journey in the change to travel assistance and insurance sector. From its humble beginnings with just ten employees, Asego’s footprint quickly grew along with its range of services available. In 2010, it launched an emergency medical assistance program, resulting in a nationwide network comprising over 30 branches with over 400 dedicated team members staff members on board. Despite unprecedented challenges brought about by the COVID-19 pandemic, under the leadership of its Founder & CEO - Dev Karvat, Asego went from strength to strength, registering significant growth in sales volumes, leading to a change in customer preference toward insurance covers.

While navigating these turbulent times, the company prioritized the well-being of its team members and provided unwavering support to its valued clients. Asego’s resilience was further underscored by its proactive approach in adapting to evolving traveler needs, offering tailored solutions that resonated deeply with its expanding client base. Throughout its journey, Asego has been committed to excellence, continuously refining its service offerings to meet market demands and exceed customer expectations. “By leveraging strategic partnerships and embracing innovation, the company has not only sustained but also redefined industry standards”, says Dev Karvat.

Today, Asego stands as a leading provider of travel assistance and insurance services in India, The brand’s commitment to service excellence is further reinforced by offerings such as 24x7 global medical assistance, roadside support, and concierge services, all contributing to a seamless travel experience backed by reliable support. boasting over 23 years of industry experience. The company serves a broad spectrum of over 18,000 travel trade partners across retail, e-commerce, and corporate sectors, including travel agencies, airlines, OTAs, TMCs, visa servicing centers, student consultants, and B2B consolidators. Annually, the firm supports more than 3 million travelers with comprehensive protection and assistance services.

Empowering Travel Protection

Asego's global travel assistance services include doctor-on-call support, roadside and lifestyle assistance. Through close ties with hospitals and service partners across the globe, Asego promises a seamless journey for all travellers with Global emergency medical assistance including emergency evacuations and medical service provider referrals. The company prioritizes family protection abroad, ensuring immediate access to assistance and resources. Furthermore, it aims to bridge the gap between standard insurance options and specific travel requirements, thereby ensuring clients receive comprehensive protection and peace of mind.

Asego safeguards travellers against various medical contingencies including Covid-19, emergency hospitalisation due to accidents or illness, dental treatments, and and out-patient care etc. In countries with significantly higher medical expenses and especially when the traveller is out in an unknown country, Asego’s comprehensive medical coverage, serves as a beacon of hope for travellers, be it leisure, corporate or a study trip.

Beyond medical emergencies, the company provides robust non-medical benefits such as pre-departure covers designed to protect travel investments against unforeseen disruptions such as trip cancellations and airfare changes. By introducing exclusive pre-departure covers and continuously enhancing its offerings based on travel risk analysis and customer feedback, the company ensures that its insurance plans are comprehensive and adaptive to evolving travel trends and challenges

With a keen eye on the way inbound travel is evolving, Asego has curated a new product - “Anywhere to Anywhere” travel assistance and insurance for new-age globetrotters. This revolutionary product allow travellers including NRI’s and foreign nationals to depart from and arrive at any destination in the world without worries. For instance, whether travellers are departing from New York, Dubai, or Sydney, and heading to any corner of the globe, they’re comprehensively protected against unforeseen medical emergencies and risks such as trip cancellations, interruptions, loss/ delay of checked in baggage and more.

Furthermore, Asego has also recently introduced TrackMate - a revolutionary real-time baggage tracking service, that helps travellers keep track of their luggage, no matter, which airline and wherever in the world. The product also allows travellers to get a compensation, if the baggage is not found within 94 hours.

Asego bouquet of offerings also include products such as Flexi Plan, which is ideal for frequent travellers with dynamic schedules. Signature Plan, with a wide range of medical coverage, ranging from USD 75,000 to USD 1 million, and several other benefits is tailored for high-profile travellers. "We've also created Student Protection Plans to address medical and non-medical challenges faced by students overseas.

The company’s strategy focuses on micro-level customization and innovative coverages likes, visa refusal cost cover, which comes in handy for travellers in case last minute visa refusals, resulting in travel disruptions and financial loss", concludes Dev.

Further, considering the immense demand for relevant travel protection products, we also plan to expand our presence, both in India and globally soon," concludes Dev.