Poised to become the world’s third largest economy, India is undergoing massive transformations observed in the changing consumer spending habits, aspirations for improved lifestyles, and availability of easy credit to fulfill these aspirations. Credit lending in India is increasing rapidly. With the rising demand, banks and NBFCs are often under pressure to rapidly process appraisals and offer approvals to prevent clients from seeking solutions from other banks. Turn-aroundtime, and convenience have become the norm in this domain along with safety and regulatory compliance to maintain hygiene in the banking system. But, the sector depends heavily on human resources, which comes with heightened risk of human errors in regulatory compliance requirements. This is where Prohorizon Digitech emerges as a problem-solver, bringing rich experience in the field. Catering to banks and NBFCs, the company offers solutions for errorless evaluation of credit worthiness of the customer with minimum human interventions and maintaining all the policy and regulatory norms.

Curating End-to-End Solutions

Addressing the distinctive range of challenges that banking institutions deal with for acquiring customers, Prohorizon Digitech offers a broad range of solutions that target specific needs. Additionally, the company has a proprietary software designed to fulfill the evolving requirements of banking and NBFC operations, while minimizing turn around time, without compromising on regulatory compliance adherence.

Collaborating with the clients, the team strives to understand the internal compliance, and product and policy requirements, as well as the practical difficulties on execution. The experienced professionals then analyze the end-to-end process flow, and add value with innovative recommendations  on enhancements to existing processes, products or policies. The company’s key service areas encompass application development, application maintenance, end-to-end doc management, knowledge process outsourcing, business process outsourcing, and consolidation and virtualization.

The system of offering different schemes and promo codes for customer acquisition is a key area where Prohorizon Digitech excels, designing exclusive solutions for launching the schemes and promo codes. The design team also leverages the high-end business rules engines that Prohorizon Digitech is equipped with, for handling the market complexities surrounding the product norms.

“We are India's leading credit processing associates, having end to end solutions for login and disbursement. Starting from document verification to RCU, we are providing our clients with online solutions. We have our in-house development team who are involved in Web App development and Mobile App development to customize our solutions aligned to our client's requirements. Our experienced team delivers errorless login and assisting clients for loan disbursement. We also cater soft collections with an experience of more than two decades across the telecom and banking industries”, shares Ganesh Iyer, Founder, Prohorizon Digitech.

Prohorizon solutions eliminate the inefficiencies owing to manual credit assessment, which has been plaguing the industry

Ganesh Iyer, Founder

As a critical player in the segment, team Prohorizon Digitech takes proactive measures and advanced technologies to design its solutions, while ensuring fair pricing of the solutions, along with flexibility for the clients to select the most suitable commercial plans for the required services. Leveraging stateof- the-art technologies, the company focuses on driving performance excellence, which is further strengthened by its proprietary systems which deliver smooth and easy functionality of process and significant intellectual property. The team, dedicated to customer success, also offers exceptional support services, round the clock, delivering optimal results every time.

Journey, Growth and Future

Prohorizon Digitech's journey began with a comprehensive background in credit and debt management. Starting from the ground level, on the field, interacting with the customer for sales and collections, the company has a solid foundation and close ties with the market which has culminated into excellence in monitoring market and consumer behavior expertly over the past twenty years.

Aligning its objectives with those of its clients, forging successful partnerships and associations with banks and NBFCs, and understanding client expectations, the company grew into a reckoning force over the years. “Our success is a result of our commitment of practicing ethical credit processing recovery, disciplined approach to business and strategy and aim on creating and adding value. The dedication and quality drive to achieve value and outstanding results for our clients highlight this success. During development and integration, we have always put client’s interest ahead of ours to ensure utmost client satisfaction on deployment. Client does expect some tweaking in the process after going live. They find us flexible to accommodate any requirement. This has always won us loyal clients and good references”, adds Ganesh Iyer.

Having built highly appreciated products, the company is steadily marching towards the attainment of its mission to eliminate the manual credit evaluation and manual loan disbursement process using AI and machine learning. It aspires to bring a transformational wave in the market with its new score card mechanism. As it plans for the future, Prohorizon Digitech is excited to explore expansion opportunities, growing its products in India, and expanding abroad, leveraging the success they achieve in the domestic diverse use cases to handle large volumes of credit processing without downtime.

As it envisions its future, Prohorizon Digitech is gearing up to not just revolutionize the sector on the domestic level, but to grow into a global leading solutions provider,setting the course for the sector’s advancement.